Privacy Policy

1. Data Controller

mrocon GmbH
Untere Berggasse 11, 7323 Ritzing, Austria
Email: team@mrocon.at
Phone: +43 660 920 30 40

2. Collection and Processing of Personal Data

We process personal data in accordance with the General Data Protection Regulation (GDPR) and Austrian data protection law (DSG). The legal basis for processing follows Art. 6(1) GDPR.

2.1 Server Logs

When you visit our website, your browser automatically transmits information to our server: IP address, browser type/version, operating system, referrer URL, pages visited, date and time. This data cannot be attributed to specific persons and is deleted after 30 days.

2.2 Contact

When you contact us by email, your information is stored for handling the request and for any follow-up questions. We do not share this data with third parties.

2.3 Customer Portal

For the use of our customer portal we collect: name, email address, billing data. Processing is based on Art. 6(1)(b) GDPR (contract performance).

2.4 Payment Processing (Stripe)

Payments are processed by Stripe, Inc. (San Francisco, USA). Payment-related data is processed directly by Stripe. Stripe Privacy Policy: stripe.com/at/privacy

2.5 Affiliate Partner Data

Where you apply to or participate in the mrocon Affiliate Program (mrocon.at/affiliate), we process the following categories of personal data: your name, e-mail address, country of residence, entity type, company name (if applicable), audience description, primary and secondary promotion channels (with URLs), sample-of-work URL, product interests, customer-status declaration, compliance declarations (age, FTC disclosure acknowledgement, GDPR consent, marketing opt-in if given), and — after approval — payout method, payout account details, tax-form information (EU VAT-ID, W-9 / W-8BEN as applicable), and business address.

The legal basis for this processing is the performance of the affiliate contract or pre-contractual measures requested by you (Art. 6(1)(b) GDPR), and our legitimate interest in vetting prospective partners and operating the Program (Art. 6(1)(f) GDPR). Marketing-newsletter opt-ins, where given, are processed on the basis of your consent (Art. 6(1)(a) GDPR), which you may withdraw at any time.

Retention. Application data of applicants who are not approved is retained for twenty-four (24) months from the decision date, after which it is deleted, unless statutory retention periods (in particular under Austrian tax and commercial law) require longer storage. Data of approved affiliates is retained for the duration of the affiliate contract and for the statutory retention periods (typically seven years from the end of the calendar year of the last business transaction).

Recipients. We share affiliate-partner data with our affiliate-platform processor (numok, self-hosted on Hetzner Cloud, Nürnberg, Germany — EU), our payout processors (Stripe Inc., USA; Wise Payments Ltd., United Kingdom; PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg, depending on the payout method you select), and tax authorities where required by law. International transfers to the United States and the United Kingdom rely on the EU Commission's adequacy decisions and the standard contractual clauses (SCCs) where applicable.

Your rights under GDPR Art. 15–21 apply unchanged: access, rectification, erasure, restriction, portability, and objection. Contact team@mrocon.at to exercise any of these rights.

3. Google Fonts

This website uses Google Fonts for font display. A connection to Google's servers may be established. For more information: Google Privacy Policy

4. Cookies

This website uses only technically necessary cookies (session cookies) for the customer portal. No tracking or marketing cookies are used.

5. Your Rights (GDPR Art. 15–21)

You have the following rights:

Send your request to: team@mrocon.at

6. Right to Lodge a Complaint

You have the right to lodge a complaint with the supervisory authority:
Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, Austria
www.dsb.gv.at

As of March 2026

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